14-Day Exchange Policy

We want you to be completely satisfied with your purchase. If you are not happy with your item, we offer a 14-day exchange policy under the following terms:

Eligibility for Exchange

• Items must be returned within 14 days of the purchase or delivery date.

• Products must be unused, unworn, unwashed, and in their original condition with all tags, packaging, and accessories included.

• Proof of purchase (receipt or order confirmation) is required for all exchanges.

Non-Exchangeable Items

The following items are not eligible for exchange:

• Sale or clearance items

• Gift cards

• Customized or personalized products

• Items marked as final sale

• Products that have been used, damaged, or altered after purchase

Exchange Process

1. Contact our customer support within 14 days of receiving your order.

2. Provide your order number and the reason for the exchange.

3. Once your request is approved, return the item following our instructions.

4. After we receive and inspect the item, we will process your exchange.

Shipping

• Customers are responsible for return shipping costs unless the item received was incorrect or defective.

• We will cover the shipping cost for sending the replacement item if the exchange is due to our error.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging. We will arrange a replacement at no additional cost.

Contact Us

If you have any questions about our exchange policy, please contact our customer support team. We are happy to assist you.